Terms of Service

Welcome to FinexisLay. These terms govern your use of services, digital resources, and physical items offered through finexislay.com.

1. Acceptance of Terms

By accessing or using any offerings from FinexisLay, you agree to abide by these terms effective as of 2025.

2. Modifications

We may update these terms periodically. Continued use after changes indicates acceptance.

3. Advisory and Analysis Services

FinexisLay provides advisory sessions and business analysis consultations designed to support organizational strategy and growth.

3.1 Scheduling and Changes

Clients may reschedule a session by notifying FinexisLay at least 48 hours before the appointment. Requests made later may incur additional fees or be deemed a cancellation.

3.2 Cancellation and Refunds for Services

Cancellations made at least seven days before the scheduled session qualify for a full fee refund via the original payment means within 14 business days. Cancellations between two and seven days before the session incur a 50% fee. Cancellations under 48 hours are non-refundable due to preparatory commitments, though service credits may be offered at our discretion.

4. Digital Resources

Digital Products such as e-guides, templates, and software tools are delivered electronically after fee confirmation.

4.1 Refund Policy for Digital Products

Given the nature of electronic delivery, refunds are granted only if delivery fails or a documented flaw is found. Claims must be filed within five days of delivery. Approved refunds are processed within ten business days.

5. Physical Items

Tangible goods purchased through finexislay.com are shipped to the address provided at checkout.

5.1 Refund Policy for Physical Items

If a product arrives damaged or defective, notify us within seven days of receipt. After approval, the item may be sent back for a replacement or a full refund of the purchase fee within 14 business days from our receipt.

5.2 Refund Procedures

To request a refund, please visit our contact page and complete the support form.

6. Non-Refundable Services

Certain bespoke plan development and on-site engagements require significant up-front resources and logistical planning. Fees for these services are non-refundable, as noted during purchase, to cover preparatory expenses.

7. Contact Information

For inquiries or support, contact FinexisLay at:

8. Governing Law

These terms are governed by the laws of the Czech Republic.